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Car Towed in New York? Call 311

If your car was towed in New York, call 311 to confirm it was towed and find which lot has it. Cost: $185 impound fee + $20/day storage. Get it out today to avoid extra charges.

Quick Answer

Call 311. Cost: $185 + $20/day. Bring: ID, registration, payment.

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311

Have your license plate number and vehicle description ready. They can tell you which lot has your car.

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How Much Will It Cost?

Day 1

$205

Impound + 1 day storage

Day 3

$245

Impound + 3 days storage

Day 7

$325

Impound + 7 days storage

Fees are approximate and based on published city schedules. Additional penalties may apply for outstanding tickets.

How to Retrieve Your Vehicle

1

Call 311 immediately to confirm your vehicle was towed (not stolen). Have your license plate number and vehicle description ready.

2

Check the online tow lookup at https://www.nyc.gov/site/nypd/services/law-enforcement/towed-vehicles.page to find which impound lot has your vehicle.

3

Gather your documents: driver's license, vehicle registration, proof of insurance, and payment.

4

Go to the impound lot during business hours. Most lots are open Monday-Friday 8 AM - 5 PM, with limited weekend hours.

5

Pay the impound fee ($185) plus storage ($20/day). Most lots accept cash, credit, and debit cards.

6

Inspect your vehicle before leaving the lot. Note any new damage and report it to the lot manager immediately.

What to Bring

  • Valid driver's license or state ID
  • Vehicle registration
  • Proof of insurance
  • Payment (cash, credit card, or debit card)
  • Parking permit (if applicable)

Important: If the vehicle is not registered in your name, you may need a notarized letter of authorization from the registered owner.

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